Privacy Policy

Last updated: 11/19/2025

This Privacy Policy explains how Brave Cat Digital (“we”, “us”, or “our”) collects, uses, stores and protects your personal data when you visit bravecatdigital.com (the “Website”), contact us, or use our services.

By using this Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website.

1. Who we are (Data Controller)

Brave Cat Digital
Address: Ljeska 74, Belgrade, Serbia 11030
Phone: +381 61 201 4575
Email: hi@bravecatdigital.com
Website: https://bravecatdigital.com

For the purposes of the EU General Data Protection Regulation (“GDPR”), Brave Cat Digital is the data controller of your personal data collected via this Website and in connection with our services.

If you have any questions about this Privacy Policy or how we process your data, you can contact us at: hi@bravecatdigital.com.

2. What data we collect

We only collect personal data that is reasonably necessary for running our business and providing our services. This may include:

2.1 Data you provide directly

Contact forms (“Start Your Project”, contact page, support forms, etc.):

  • Name
  • Email address
  • Company name
  • Website URL
  • Business location
  • Project details and messages you write
  • Budget, service selections, industry and other project-related details you voluntarily share

Booking data (e.g. Calendly or similar tools):

  • Name
  • Email address
  • Company
  • Time zone
  • Selected date and time for the call
  • Any notes you add before the meeting

Support / client communication:

  • Email content
  • Files or attachments you send
  • Billing and invoicing details (if you become a client)

2.2 Data collected automatically (technical data)

When you visit our Website, some technical data is collected automatically, for example:

  • IP address (shortened/anonymized where possible)
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages visited and time spent
  • Device type and screen resolution

This is primarily collected through cookies and similar technologies (see Cookies Policy below).

2.3 Data from third parties

We may receive limited data from third-party services we use, for example:

  • Analytics tools (e.g. Google Analytics 4) – aggregated usage data
  • Booking tools (e.g. Calendly) – name, email, meeting details
  • Email / CRM tools – contact history, tags, basic metadata

We do not buy lists of personal data from data brokers.

We do not intentionally collect sensitive categories of data (e.g. health data, religion, political views). If you voluntarily include such information, we will treat it as strictly confidential and delete it where appropriate.

3. For what purposes we use your data

We process your personal data for the following purposes:

  1. To respond to your inquiries and project requests
    • Answer emails and contact form submissions
    • Provide quotes and proposals
    • Follow up on potential projects and opportunities
  2. To schedule and conduct meetings
    • Manage bookings (via Calendly or similar tools)
    • Send confirmations, reminders and follow-up emails
  3. To deliver and improve our services
    • Manage ongoing web projects and support
    • Communicate about updates, changes and deliverables
    • Maintain documentation and project history
  4. To operate and improve the Website
    • Analyze traffic and usage patterns
    • Improve content, UX, performance and security
    • Debug issues and prevent abuse or attacks
  5. Legal and compliance reasons
    • Invoicing and accounting
    • Protection of our legal rights and interests
    • Responding to legal requests or obligations where applicable

4. Legal bases (for GDPR)

If you are in the EU/EEA or UK, we rely on the following legal bases for processing your data:

Performance of a contract or pre-contractual steps
When you contact us to request a quote, start a project, or book a call, we process your data to respond and (potentially) enter into a contract with you.

Legitimate interests
We have a legitimate interest in:

  • Running and securing our Website
  • Understanding how visitors use the Website
  • Improving our services and communication
  • Keeping basic records of inquiries and interactions

Consent
Where required (e.g. non-essential cookies such as analytics cookies), we rely on your consent, which you can give or withdraw via the cookie banner.

Legal obligations
We may process data where necessary to comply with applicable laws (e.g. tax laws, accounting obligations).

5. How long we keep your data

We keep personal data only as long as necessary for the purposes described above, including:

  • Contact form / inquiry data: typically up to 2 years after last contact, unless a longer retention period is needed for legal reasons or an ongoing business relationship.
  • Client/project data: for the duration of the contract and for the period required by applicable accounting and tax laws (often 5–10 years, depending on jurisdiction).
  • Analytics data: according to the retention settings in our analytics tool (e.g. Google Analytics 4), generally between 14 and 38 months in aggregated form.

Once data is no longer required, we will delete or anonymize it.

6. How we share your data

We do not sell or rent your personal data.

We may share your data with trusted third parties, strictly for the purposes mentioned in this Policy:

Service providers (data processors), such as:

  • Website hosting and infrastructure providers
  • Email service providers
  • Booking and calendar platforms (e.g. Calendly)
  • Analytics tools (e.g. Google Analytics 4)
  • Project management / collaboration tools
  • Contact form tools and anti-spam / security tools

These providers are only allowed to process your data on our behalf and under our instructions.

We may also share your data if required by law, to protect our rights, or in connection with a business transaction (e.g. merger, acquisition), but only to the extent necessary.

7. International transfers

Our Website and some of our service providers may be located or store data in countries outside your own, including outside the EU/EEA.

Where required by law (e.g. GDPR), we will ensure that such transfers are protected by appropriate safeguards, such as:

  • Standard Contractual Clauses approved by the European Commission; or
  • Adequacy decisions for the relevant country.

8. Your rights (EU/EEA, UK and similar regimes)

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Right of access – to know what data we hold about you.
  • Right to rectification – to correct inaccurate or incomplete data.
  • Right to erasure – to request deletion of your data in certain circumstances.
  • Right to restriction of processing – to ask us to limit how we use your data.
  • Right to data portability – to receive your data in a structured, commonly used format where legally applicable.
  • Right to object – to object to certain processing based on legitimate interests.
  • Right to withdraw consent – where processing is based on your consent (e.g. analytics cookies), you can withdraw consent at any time (this does not affect processing prior to withdrawal).

To exercise any of these rights, please contact us at: hi@bravecatdigital.com.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

9. Children’s privacy

Our Website and services are not directed to children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

11. Links to other websites

Our Website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of those websites. We recommend that you review the privacy policies of any third-party sites you visit.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new “Last updated” date and will be effective as soon as it is published on this page.


Cookies Policy

This Cookies Policy explains how Brave Cat Digital uses cookies and similar technologies on bravecatdigital.com.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember information about your visit, which can make your next visit easier and the site more useful to you.

There are different types of cookies:

  • Strictly necessary cookies – required for the website to function properly.
  • Preference / functional cookies – remember your preferences (e.g. language).
  • Analytics / performance cookies – help us understand how visitors use the website.
  • Marketing / advertising cookies – used to show relevant ads (we currently do not use marketing / advertising cookies).

2. How we use cookies

On bravecatdigital.com, we mainly use cookies for:

2.1 Strictly necessary / functional purposes

  • Ensuring basic site functionality and security.
  • Supporting contact forms and anti-spam / security measures (for example, a cookie or token to help prevent spam and abuse on contact forms).

2.2 Analytics (with consent)

  • Google Analytics 4 (GA4) – to understand how visitors interact with our Website (pages visited, time spent, basic technical data).
  • This data is used in aggregated form to improve UX, content, performance and stability.

In practice, some cookies or similar identifiers may be used by our contact forms to prevent spam and automated abuse and to ensure that messages are delivered correctly. Google Analytics 4 uses cookies to collect anonymous usage statistics, but only after you consent via our cookie banner.

We do not use cookies to sell your personal data or to track you across unrelated websites for advertising purposes.

3. Consent and control

When you first visit our Website, you will see a cookie banner that:

  • Explains that we use cookies to analyze website traffic and optimize your experience.
  • Allows you to accept non-essential cookies (like analytics/GA4).

Analytics cookies (Google Analytics 4) will only be activated after you click “Accept” in the banner. Before that, only strictly necessary / functional cookies (including those required for contact forms and basic site functionality) are used.

You can at any time clear cookies from your browser or adjust your browser settings to:

  • Block all cookies,
  • Block third-party cookies, or
  • Notify you before a cookie is stored.

Note: If you block or delete cookies, some parts of the Website (especially forms and embedded services) may not work properly.

4. Cookies we may use

The exact cookies may change over time, but examples include:

  • _ga, _ga_* – used by Google Analytics 4 to distinguish users in an anonymized way (set only if you accept analytics cookies).
  • Technical cookies or tokens used by our contact forms or security plugins (session-based, to prevent spam and abuse).
  • A local storage key (e.g. cookie_consent_accept_v2) indicating that you have accepted cookies in our banner.

5. Third-party services

We may embed or interact with third-party services that also use cookies or similar technologies, such as:

  • Google Analytics 4 (analytics)
  • Calendly (booking / meetings)
  • Security / anti-spam tools
  • CDNs and performance tools

These third parties are responsible for their own cookies and privacy practices. For more information, please refer to their privacy and cookie policies.


Basic Website Terms & Disclaimers

1. Content is for information only

All content on this Website is provided for general information and marketing purposes. It does not constitute legal, financial or professional advice. You should not rely solely on the information on this Website to make business or legal decisions.

2. No guarantee of results

Case studies, testimonials and examples on the Website illustrate what we have achieved for specific clients. They do not guarantee that every client will achieve the same or similar results.

3. Intellectual property

All text, graphics, logos, designs, and other materials on this Website are the property of Brave Cat Digital or its licensors, unless otherwise stated.

You may not copy, reproduce, distribute, modify, or publicly display content from this Website without our prior written permission, except where permitted by applicable law (e.g. fair use).

4. Limitation of liability

To the maximum extent permitted by law, Brave Cat Digital is not liable for any direct, indirect, incidental, consequential or other damages arising out of or in connection with:

  • Your use of or inability to use this Website,
  • Any information contained on this Website,
  • Any technical issues, errors, interruptions, or security breaches.

Your sole remedy for dissatisfaction with the Website is to stop using it.

5. Changes to the Website

We may modify, update, or remove content or functionality on the Website at any time without prior notice.

We do not guarantee that the Website will always be available or that it will be free from errors or security vulnerabilities.


Contact

If you have any questions about this Privacy Policy, Cookies Policy, or how we handle your personal data, please contact us at:

Brave Cat Digital
Address: Ljeska 74, Belgrade, Serbia 11030
Phone: +381 61 201 4575
Email: hi@bravecatdigital.com
Website: https://bravecatdigital.com

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